Frequently Asked Questions

Everything you need to know about our sustainable home essentials.

What makes your cleaning products eco-friendly?

Our products are formulated with plant-based ingredients and are completely plastic-free. We use compostable packaging and ensure our formulas are biodegradable and free from harsh chemicals like dyes and phosphates.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our carbon-neutral fulfillment center.

Can I modify or cancel my subscription?

Yes, you have full control. You can skip a delivery, change your frequency, or cancel your subscription at any time through your account dashboard without any hidden fees.

Are your products safe for sensitive skin?

Absolutely. We offer a range of unscented and hypoallergenic options specifically designed for sensitive skin, all of which are dermatologist-tested.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, contact our support team and we will make it right with a replacement or a full refund.

Do your laundry pods work in all machine types?

Yes, our pods are compatible with all washing machines, including High Efficiency (HE), standard, front-loading, and top-loading models.