Returns & Exchanges

At Dropps, we want you to love your clean home as much as we do, which is why we offer a 30-day satisfaction guarantee on all our eco-friendly laundry and kitchen products. If you are not completely satisfied with your purchase, we will provide a full refund or exchange to ensure your household needs are met.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid sustainable shipping label to print and attach to your original packaging.

3

Package and Ship

Seal your Dropps products securely in their original box and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our warehouse receives and inspects your return, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing